Return Policy

I. General Return Policy

At AMT INDUSTRIAL INC, we strive to ensure customer satisfaction with our machinery equipment. However, we have specific guidelines for returns to manage our business operations effectively.

II. Acceptance Period

  1. The acceptance period for returns of machinery equipment is 10 days from the date of delivery. After this 10 - day period, returns may not be accepted, except in extenuating circumstances as determined by AMT INDUSTRIAL INC.

III. Return Authorization (RA) Number Requirement

  1. All returns must be accompanied by a Return Authorization (RA) number issued by AMT INDUSTRIAL INC.
  2. To obtain an RA number, customers should contact our customer service department at [customer service contact information]. Provide details such as the order number, reason for return, and equipment details. Our customer service representatives will review the request and issue an RA number if the return meets our policy requirements.

IV. Condition of Returned Items

  1. Returned materials must be received at AMT INDUSTRIAL INC in new condition. This means that the machinery equipment should not show any signs of wear, damage, or use beyond what is necessary for initial inspection.
  2. The equipment must be in its original packaging. If the original packaging is damaged or missing, this may affect the acceptance of the return or may result in additional fees.

V. Re - stocking Fee

  1. A 15% re - stocking fee applies to all returns. This fee is to cover the costs associated with handling, inspecting, and restocking the returned machinery equipment.
  2. The re - stocking fee will be deducted from the refund amount. For example, if a customer paid $1000 for an item and returns it, the refund amount will be $1000 - ($1000 * 0.15) = $850.

VI. Company's Rights in Business Operations

  1. AMT INDUSTRIAL INC reserves the right to make any and all changes deemed necessary in the course of business.
  2. These changes may include but are not limited to pricing, product specifications, quantities, and product availability.
  3. Customers are responsible for staying informed about any such changes. We will make reasonable efforts to communicate important changes through our website, email notifications to registered customers, or other appropriate means.

VII. Refunds

  1. Once the returned machinery equipment has been received and inspected by AMT INDUSTRIAL INC, and it meets all the return policy requirements, a refund will be processed.
  2. The refund will be issued to the original payment method used by the customer within [number of days for refund processing] business days.

Please note that this return policy is subject to the laws and regulations of the United States. If you have any questions or need further clarification, please contact our customer service department.